Terms of Use

Last updated: 25 October 2026

These terms apply to the MyanmarOne AI service of MyanmarOne (MMIT Consulting Company Limited, "we"): the staff app, the shop web app and the AI sales assistant. By using the service you agree to them. If you use it for a shop, you accept them for that shop.

1. The service

MyanmarOne AI helps shops sell: an AI assistant answers customers on the shop's chat channels, takes orders, and staff manage orders, sales at the counter (POS), products, stock and printing in the app and web app.

2. Accounts

• The shop owner is responsible for the shop's account and for the logins it gives to staff.
• Keep passwords and phones safe. Tell us at once if you think someone else used your login.
• We may pause an account that is misused or puts other users at risk.

3. The shop's responsibilities

• The shop is responsible for its products, prices, stock, deliveries, promotions and the information it gives the assistant, and for following the law that applies to its business.
• The shop must have the right to use its customers' information and follow the rules of the chat channels it connects (LINE, Meta, TikTok, Telegram).
• The service must not be used for illegal goods, fraud, spam or harmful content.

4. About the AI assistant

The assistant is designed to answer from the shop's own information, and prices and stock always come from the shop's records. It can still misunderstand a question. Customers place orders themselves and staff confirm them; the shop should check orders before delivery. The assistant passes a chat to staff when a person is needed.

5. Fees

• Paid plans are billed in advance for each period, at the price shown on the bill. Discounts and referral credits are shown on the bill, cannot be exchanged for cash and cannot be transferred.
• If a bill is not paid by its due date, reminders are sent; after the grace period the AI assistant is paused until payment. Orders, POS and the shop's records stay available.
• We tell owners about price changes before they apply; a change never affects a bill already issued.

6. Data and privacy

We handle information as described in our Privacy Policy. The shop's data belongs to the shop. When an account is closed, its data is deleted as described there.

7. Availability and changes

We work to keep the service running at all times but cannot promise it will never be interrupted (for example during maintenance or problems at a provider). We improve the service over time and may change or remove features; important changes are announced in the app.

8. Liability

The service is provided as it is. To the extent the law allows, we are not responsible for indirect losses such as lost profit, and our total responsibility is limited to the fees the shop paid for the last three months.

9. Ending the service

A shop can stop using the service at any time by contacting us. We may end an account that breaks these terms, after warning the owner when possible.

10. Changes to these terms

We will post changes on this page with a new date and tell shop owners in the app about important changes.

11. Law

These terms are governed by the laws of the Republic of the Union of Myanmar.

12. Contact

MyanmarOne (MMIT Consulting Company Limited)
[email protected]